WhatsApp AI Agents
Reply to customers on WhatsApp, around the clock
Connect your WhatsApp Business number and your AI employee answers enquiries, helps customers book, and hands over to your team when asked.
Can I move my appointment to Friday?
I can move it to Friday 11:00 am. Reply YES to confirm.
YES
Done. Your appointment is now Friday 11:00 am.
What it does today
- Available
AI replies to enquiries
Answers from your business information on the official WhatsApp Business Platform.
- Available
Booking and rescheduling
The agent proposes a booking or change and the customer confirms with YES before anything happens.
- Available
Booking notifications
Confirmation, reschedule, cancellation and reminder messages.
- Available
Human handoff
If a customer asks for a person, AI replies stop for that conversation so your team can take over.
- Available
Opt-out handling
STOP and START are recorded and respected.
- Needs setup
Message templates and campaigns
Templates synced from Meta; campaigns only go to opted-in contacts.
- Custom
CRM or other tools
Syncing chats with external systems is custom work.
How a request flows
Message arrives
Meta delivers the message to ClickAI, verified by signature.
AI replies
The agent answers from your information.
Customer confirms
Bookings change only after a clear YES.
Handoff
Your team can take over any conversation.
Where it fits
- Appointment reminders and changes
- Pre-sales enquiries
- Order and booking questions
- Follow-ups with customers who opted in
Getting started
- Connect your WhatsApp Business account through Meta's signup.
- Add your business information to the agent.
- Choose which actions the agent may take.
- Test in your dashboard, then go live.
WhatsApp messaging uses Meta's official Business Platform; Meta's rules, template approval and conversation charges apply. The chat above is a drawn example, not a live WhatsApp window.