Appointment Automation

Bookings that manage themselves

Your AI employee books, reschedules and cancels appointments against the availability you set, on calls and on WhatsApp.

AvailabilityExample configuration
  • Mon9:00 – 18:00
  • Tue9:00 – 18:00
  • Wed9:00 – 13:00
  • Thu9:00 – 18:00
  • FriClosed (override)
Weekly hoursDaily overridesGoogle Calendar busy times block slots

What it does today

  • Working hours

    Weekly opening hours define when customers can book.

    Available
  • Daily overrides

    Close a specific day or set special hours for it.

    Available
  • Google Calendar

    Connect your Google Calendar so existing events block slots and bookings are written back.

    Available
  • Reschedule and cancel

    Customers can change their own bookings; the agent only changes bookings tied to their number.

    Available
  • Confirmations and reminders

    Sent on WhatsApp when it is connected.

    Needs setup
  • Other calendars

    Outlook or booking-system sync is custom work.

    Custom

How a request flows

  1. Request

    Customer asks by call or WhatsApp.

  2. Check

    Hours, overrides and calendar are checked.

  3. Book

    The slot is reserved without double-booking.

  4. Notify

    Confirmation and reminders go out.

Where it fits

  • Clinics and dental practices
  • Salons and wellness
  • Consultants and professional services
  • Coaching and education enquiries

Getting started

  1. Set weekly hours and services.
  2. Add any day-specific closures.
  3. Connect Google Calendar.
  4. Test a booking end to end.

If a Google Calendar sync fails the booking is kept and flagged for retry.

Questions

Give Your Business an AI Employee.

See how ClickAI would answer your calls and messages, configured from your own business details.