AI Disclaimer
Last updated: October 2026
AI agents can make mistakes
ClickAI's AI agents (voice, chat, and WhatsApp) are designed to handle natural customer conversations, but they can misunderstand a request, give an incomplete answer, or make an error. ClickAI does not guarantee that AI output is always accurate.
Not professional advice
Responses from a ClickAI AI agent should not automatically be treated as professional advice. ClickAI does not provide professional medical, legal, or financial advice through its AI agents, even when a business configures an agent for a healthcare, legal, or financial practice.
Business responsibility
Businesses using ClickAI are responsible for reviewing their AI agent's configuration, including the information, pricing, and rules it answers from, and for remaining responsible for compliance with the laws applicable to their own industry.
Healthcare, financial, legal, and emergency situations
For healthcare, financial, legal, emergency, or other safety-critical situations, a human should be involved rather than relying solely on an AI agent's response. If a caller or customer describes an emergency, a ClickAI agent configured for that business is intended to escalate to a human — but you, as the business, are responsible for configuring and testing that escalation path for your own situation.
Human escalation
We recommend every business configure a clear path for a caller or customer to reach a human when a situation requires human judgment, and to review AI conversation transcripts periodically.
About ClickAI
ClickAI is the brand operated by Click AI Solutions Private Limited.
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